Scenario Based Design at UXSG 2016

UXSG 2016I’m very honoured that my Scenario Based Design workshop has been accepted for UXSG in Singapore in September this year.

Come along if you’d like to learn how Scenarios and stories in general can enhance your user experience design practice.

I’m looking forward to meeting up with old friends and new in one of my favourite cities.

Shane presenting at UXINDIA2015

Action shot from the Scenario Based Design workshop at UXindia 2015

From User Experience to Employee Experience – Talks in Canberra and Melbourne

I’ll be speaking at the ServiceNow user groups in Canberra and Melbourne in March about “Employee Experience”.

While user experiences for consumer websites and apps routinely strive for user experiences that go beyond “merely usable”, too often organisations deploy software tools that, while “usable”, miss the opportunity to engage and empower their employees. I’ll be talking about how to go “beyond usable”.

Emplyee Experience - Attributes of good toolsHere’s the blurb…

When you look at the apps on your phone, and then at your enterprise software applications, does it make you sad?

The software applications we require people to use at work can have a significant impact on how employees experience their jobs, and yet the state of enterprise software design seems to have stagnated in recent years. While business applications are still struggling just to be usable, consumer applications (like the ones on your phone) have moved beyond mere usability to focus on creating user engagement.

In this short talk we’ll cover how to apply some basics principles of human behaviour and psychology to create software applications that your staff want to use, not just have to use.

Details here: http://info.service-now.com/AccelerateNow-melbourne-Reg

Thanks to the guys at UXC KEYSTONE for asking me to present.

Scenario Based Design workshop at UXIndia

UX India

I’m very honoured to have been asked to deliver a workshop on Scenario Based Design at UXIndia in Bangalore in October.

My workshop is on Monday the 5th of October. Here’s the blurb:

When we design new user experiences we change the things people do, or the way people do things – we change behaviour. However, if we want to change people’s behaviour, then we need to be able to envision, share, refine and validate those new behaviours in the full context of users’ lives. That’s where scenarios come in.

Scenarios are stories that describe people living with our products. By drawing on our shared cultural tradition of storytelling, scenarios provide a compelling, insightful and approachable way to understand issues of context, motivation, usability and emotional response in our products. They are our first designs.

In this workshop you’ll learn to create scenarios and other types of stories to identify product opportunities, form design hypotheses and focus the design and evaluation of new user experiences. Drawing on your existing ability to tell a story (trust me!), we’ll cover character development, motivation, internal dialog and story arc – all in the context of creating great user experiences.

In this hands-on workshop you will spend time trying story-telling techniques and sharing your experiences. See for yourself how valuable – and fun – it is to integrate scenarios into your user experience design practice.

Why write in prose?

This will be my first trip to India, so I will try to squeeze in a little sightseeing too…

UX is a Product, not a Process

UX HK

Thanks to Dano Szuc and UX Hong Kong for inviting me to speak at UX Salon in Hong Kong on September 2.

Here’s the blurb:

“After many years of practical application, the User Experience Design lifecycle is reasonably well understood. While we do continue to explore and adopt new techniques, the core process and the activities involved are generally agreed upon and practiced consistently. This makes it tempting to make claims like: “unless you are doing X,Y,Z” you are NOT doing good User Experience Design. While such statements are dangerous enough, they can lead us to another, more dangerous conclusion: “IF you are doing X,Y,Z THEN you are doing good User Experience Design”. I’d like to talk about the risks of this type of thinking and remind us that there is a difference between CREATING User Experiences, and “DOING” User Experience.”

Details here: https://www.eventbrite.hk/e/ux-is-a-product-not-a-process-tickets-18109762788

 

Microsoft #appfest and Chris Bernard Windows UX day in Sydney

Design keynote at #appfest

Shane Morris will be keynoting Microsoft’s #appfest in Sydney on 16-17th of February. We’ll talk about the importance of tackling design up-front when building a Windows 8 or Windows Phone app. We’ll walk through some simple design tips and activities that will get you started for the 2 days of hacking. Shane will then hang around for the two days to help with design tips and guidance.

UX Day with Chris Bernard

On the Friday before the #appfest Chris Bernard will also be leading an all-day User Experience day for Windows 8 and Windows Phone. So come along to get a head start on your design for #appfest, or just to hear from one of Microsoft’s best design thinkers.

Details

Details and registration at: #Appfest Sydney – February 15th – 17th 2013

Prototyping presentation from Oredev 2012

The slides and video from my presentation on Prototyping at Oredev 2012 in Sweden are now up. Shane

Slides


Video
Prototypes, Prototypes and Prototypes – and the differences between them.

Abstract

Scope creeping? Vision dissipating? Stakeholders disengaging? Team splintering? Specification ballooning? User experience rehashing?
Application prototyping can help with these ailments and more by creating a common vision for team members, stakeholders and customers.
Prototypes can be high fidelity or low fidelity, interactive or static, speculative or definitive. This session covers the role of prototypes to explore, evaluate and communicate your vision at each stage of the project lifecycle . We’ll talk about the pro’s and con’s of various prototyping techniques and tools, and how to save time, money and frustration by creating quick, early and visible prototypes throughout your project.

Switching On My Ears – Interaction 12 Presentation

Screenshot from presentation showing range of different user groupsAt Interaction12 in Dublin in February 2012, Shane Morris and Matt Morphett presented a case study on our work for a remote control device and user interface for recipients of Cochlear hearing implants and their carers.

In the talk we discuss the unique constraints of designing a physical device, and walk through the research, design and testing process.

You can watch the video here: Matt Morphett & Shane Morris: Switching On My Ears

Speaking at WebDU in Sydney in May

WebDU 2011I’m looking forward to speaking at WebDU in Sydney in May.

The talk is entitled “The Metro Design Language and what it Means to you”. Microsoft’s “Metro” design language, currently focussed on Windows Phone, is moving to XBox, Windows 8 and beyond. I’ll be talking about what Metro actually is (Microsoft isn’t exactly clear), the challenges of applying it, its strengths and weaknesses and what it says about current interaction design trends.

Shane